Miriad launch new leisure trade website
Miriad is the first port of call for caravan, camping and motorhome retailers and vehicle converters. Following analysis of feedback from customers, we have prioritised their needs and invested in the creation of a new website that puts them at the forefront of our online provision.
Reviewed and redesigned
As a business-to-business wholesale trade supplier, we have re-formatted the presentation of our extensive product range in a logical, convenient way. This has resulted in a website with much faster search facilities, quicker identification of the correct products, and simplification of the online order process.
Order from stock for before 12 noon for same day despatch
The design has been streamlined, decluttered and fast lane navigation has been introduced. Simply enter the desired product description straight into the search function and return. Results can be further filtered by checking the “in stock” box, which will identify products in less time than ever, and enable same day despatch for orders placed before 12 noon.
Instant info, even when on the go
Once customers log into the website, the system recognises them and personalises the dashboard with specific information, relevant to the relationship. Customers can view past orders, returns, warranties and accounts information such as invoices and credit notes, as well as see the status of orders in progress. And, they don’t have to be sat at their desks to do it. The new website has been optimised to be viewed and used on a smart phone. Therefore, even when customers are on the move, their mobile phone can connect them to a fully functional Miriad website.
Clearer communication
Customer service is at the forefront of Miriad’s business, and the new website clarifies online and telephone communication routes. The dashboard confirms contact details for a dedicated account team. Customers can also further benefit from a live website chat facility, which promises a prompt response within office hours.
We kept the best
Don’t worry, we’ve retained all the most-loved and most-used features. Users can still download and view our traditionally laid out product catalogues for both the retail trade and converters. Quickly check our latest news and browse our blogs.
Give it a go
We urge new and prospective trade customers to give the new website a go. Please visit and do keep feeding back to Miriad, so that we can continue to evolve the website with the benefit of direct customer input.